Pool FAQs

Warranty

QIs it true that the Paradise Pool has a 50 year warranty?
A

Yes, the treatment of the timber for every Paradise Pool is backed with an unbeatable 50 year pro-rata warranty. This warranty is not affected by running your pool on saltwater, minerals, liquid chlorine or installing the pool semi-inground or fully inground.


Pool Cost

QDo I have to pay extra for internal bracing?
A

No, every Paradise Pool comes standard with full internal bracing – no bracing buried in the ground under the pool floor.

QIs a Paradise Pool more expensive than a traditional aboveground pool?
A

You may find that a Paradise Pool is a little more expensive than most other traditional steel/resin aboveground pools, however they are vastly different in the materials they are made from, the advantages they offer and the superior appearance they provide. Some of the reasons for the difference in costs are detailed below.

QWhat is the price of the pool?
A

Contact us now & one of our pricing sheets & further information will be emailed through to you.


Pool Quality

QAre the treated logs safe for children and pets?
A

Yes, and they conform to all Australian laws and standards as required by the Australian Pesticides and Veterinary Medicines Authority (APVMA).

QDoes my Paradise Pool need extra reinforcing so swimmers can safely do tumble turns?
A

No, there is no need to pay for extra reinforcing. Our pools are so strong that all swimmers can do tumble turns and kick off the walls anywhere all the way around the whole pool.

QDoes the Paradise Pool have that familiar scalloping look down the wall like other aboveground pools?
A

No, the Paradise Pool has a totally different look to that of traditional above ground pools and does not have any scalloping in the walls of the pool. Our pools have perfect strong, straight walls.

paradise pools no rust

Scalloping down the walls of a traditional aboveground pool.

paradise pools walls

The strong straight walls of the Paradise Pool – Brightwaters range

QHow does a Paradise Pool compare environmentally?
A

All timber used in the manufacture of our pools is harvested from approved sustainable Australian plantations. Life cycle analysis measures the full environmental impact of a product. The life cycle of timber compared to steel, aluminum, concrete or fiberglass proves that timber requires far less energy to produce. Unlike steel, aluminum, concrete or fiberglass, timber also captures and stores up to 15 times the amount of CO2 that it takes to produce!

QHow is this pool different from a ‘normal’ aboveground pool?
A

Our pools are completely different to the 'normal' or traditional above ground pool which is built using steel, plastic, resin and resin coated steel. The Paradise Pool uses solid H5 treated timber and marine grade 316 stainless steel. These materials don't just reduce the chance or rust, they quite simply CANNOT rust! Strong enough to support your decking, and durable enough to be backed with an unbeatable warranty.

QHow strong is the pool’s PVC lining?
A

We only use pool linings which are fabricated in Australia. Our standard pool linings are made from the upgraded Aqualux60 material, which uses the same formulation as the inground pool linings, however, it is slightly lighter in weight so they are still easy to work with for DIY installation. We also offer the option to upgrade the lining to an inground pool lining.

QIs it true that a Paradise Pool will stay warmer for longer?
A

Yes, the amazing thermal qualities of our solid log pool walls and thick polypropylene interior wall smoothing sheets, ensure that our pools will stay significantly warmer for longer, and will also help to substantially increase the effects of any type of pool heating.

QIs the outside of the pool a veneer or real timber and can I paint or stain it?
A

The outside of our pool is not a veneer, or painted to look like timber, it is made of solid H5 treated building logs. You can paint, colour or stain the pool’s walls to suit your yard or surrounding decor. You can even blueboard the exterior of the pool and render or paint it, finish it in timber battens or clad it in stack stone. The design potential is endless!

pool structure
QWill a Paradise Pool ever rust?
A

No, our pools simply can’t rust. Our pools are not made of steel or resin coated steel, do not use any folded sheet metal support channels under the pool floor, and do not need to be painted in a fish oil if being installed inground to try to inhibit rust. Our pools are made of solid H5 treated building logs and Marine grade 316 stainless steel and are braced with strong H5 treated support posts. A Paradise Pool cannot rust.

paradise pools no rust

Folded steel support channels in a traditional above ground pool.

 

paradise pools no rust

H5 treated building logs.

QWon’t the logs in the ground rot?
A

No, all timber components are cut and machined then H5 pressure treated for full inground use, the same treatment used on all modern-day telegraph poles. This treatment carries a 50 year pro-rata warranty!


Pool Options

QCan I get a deep end with my pool, and how hard is it to do?
A

The deep end option is available on all of our pools. The wall height is the same all the way around the pool and then you simply dig a bowl into the floor of the pool at one end, this is a very simple and DIY friendly way of doing a deep end. We provide you with all of the details needed to easily shape the deep end bowl and because this is not a hopper style floor (as required by the traditional metal walled above ground pools), it doesn't have to be exact and so is easy to achieve.

QCan I have a fully built-in step/seating area in the pool, just like an inground pool has?
A

Yes, a fully built-in corner step/seating area or large bench seat is available with all of our pools. No more weighting plastic steps down with sandbags and the inevitable algae problems under them. Our steps and bench seat are fully built-in to the pool, are topped with a commercial cushioning comfort layer and then the pool lining is tailored to fit neatly over the top.

pool steps

Available with a single bench step at the end of the pool.

pool steps

Available with two steps in the corner of the pool.

QCan I make my Paradise Pool look like an inground pool?
A

Yes, you can lay pavers or tiles directly onto the pools top coping, right over the water’s edge to create that fully inground look you’ve always wanted – at a fraction of an inground pool’s price. You can do this around the whole pool or part of the pool.

When the pool is above ground, you can lay fibrous cement sheeting over bearers and joists and continue on with the tiling/pavers around the pool – just like it is done in a bathroom or on a patio, or you can continue on beyond the coping pavers/tiles with decking. If the pool is inground you can continue on with pavers, concrete or grass after the coping pavers/tiles.

QIf the pool is no longer needed, or I want to move house, can it be easily removed?
A

Yes, because the pool cannot rust, it may be dismantled and moved or sold to a new owner.


Pool Delivery

QDo I need a crane to get the pool kit into my yard?
A

No, the pool kit arrives on a pallet as individual timbers which have all been machined, cut and mitred to simply fit together onsite – perfect for sites with limited access! We have even had some customers with NO access to their sites, dig their pool by hand and then carry every component through their house into their back yard!

QHow big is the pool package?
A

This depends on the size and shape of your pool. Due to the solid and strong materials from which the pool is made, the pool packages are quite large and heavy. Generally speaking the pools are packed into two separate packages for transport, on average the package is around 1.7m high, 1.2m wide and 2.4m long and weighs anywhere between 1,400kg and 2,700kg. The second package is much smaller, but is around 3.6m long and weighs between about 200kg to 450kg. Once on site, the packaging can be undone and the pool components can be easily carried by hand onto the job if access is tight. We can help arrange delivery to all areas around Australia. 

QWe have really bad access, can I still have a pool?
A

Yes, all of the pool components arrive on pallets and can be moved onto site be machine or in a wheelbarrow. We have even had customers with no access to their site dig their pool by hand and then carry every component through their house to their pool site!

QWhat about delivery?
A

We can arrange delivery or help to arrange delivery of your pool to any area in Australia.

QWhen should I order my pool?
A

The earlier the better!!! From customer surveys conducted we have found that many people unfortunately underestimate the amount of time it takes to organise their building approval, excavation, decking, fencing, etc. We strongly suggest that you place your order in autumn or early winter to avoid the influx of orders we receive during late winter, spring and summer. The earlier you place your order, the more use you will get out of your pool this season, and the more likely you will be swimming on Christmas Day!


Pool Installation

QAre these pools DIY?
A

Yes, our pools have been specifically designed and engineered to be installed by the average home handy person or anyone capable of building a deck or retaining wall, therefore we don’t have installers. All our pool components come pre-cut, routed and mitred, and are designed to simply fit together on site. Even all the wall fittings are preinstalled into the wall logs and our skimmer box literally drops into a pre-engineered wall section.

Our pools have been installed by many different people from all around Australia over many years, with a great deal of these people having not come from any building background. We provide you with a very straight forward installation manual with step-by-step colour photos, along with online and over the phone support to assist you if you come up with any questions at all during the build.

If you would prefer not to undertake the installation yourself, we recommend you contact a local carpenter or small builder who does minor house extensions or renovation in your area, as we find this sort of tradesman is generally very capable of the pool installation.

Whilst installing our pool design is more involved than putting up a traditional metal walled aboveground pool, the end result is vastly different, with unmatched durability and far superior appearance.

QCan you help with engineering plans, site plans and council applications?
A

Yes. We provide you with the engineering plans, state certification and recirculation certificate required for the application. We can also provide you with a sample site plan to illustrate what you need to show on your site plan, and are happy to assist with any questions relative to your application. Preparing a building application may seem a little daunting when you are not used to it, but should actually be fairly straight forward, and usually comprises of; the engineering plan and certification papers, your site plan and the application form. 

QDoes a Paradise Pool need to be backfilled with a sand & cement mix?
A

No, the Paradise Pool is not backfilled with a premixed sand and cement mix as required by other manufacturers, just like a retaining wall, our pools are backfilled with drainage aggregate. This big cost saving, along with the excavation savings makes the finished cost of the Paradise Pool comparable to that of traditional aboveground pools.

QDo I need to dig or excavate for the pool at all?
A

Just like all pools, our pools need to be installed on sound ground, they also need to be 'keyed' into the ground a minimum of 200mm. This not only locks the pool into the ground but also stops any erosion of the underneath of the pool floor. You can install the pool fully inground right up to the pool's top coping, or in any semi-inground position. The holes for the support posts on each corner and at even intervals around the pool are usually dug with a 300mm auger attachment on the machine digging the hole or levelling the ground for the pool, or you can also use a post hole digger. The support posts go down into the ground 1.2m below the pool's sole plate, or the embedment depth is reduced if you are in rock.

QIs there more involved in installing a Paradise Pool over a traditional metal walled above ground pool?
A

Yes, the installation of this pool design is more involved than putting up a traditional above ground pool. This pool is very similar to building a 4 sided retaining wall, however the end result is hugely different too, it is much superior in its appearance, strength and of course its longevity.

QOn what type of ground can the pool be installed?
A

Installation of the pool can be carried out on many different sites, including sloping sites. When installing on a slope, you must remember that the pool is built like a retaining wall thus the support posts must have sound ground around them. Depending on the severity of the slope, you may need to cut into the slope so that you have a decent flat area of sound ground around the back of the pool to support it, before the ground falls away.

Standard sites are classed as ‘S’, ‘M’ or ‘H1’. Other sites including unstable and water-logged sites require consultation with an engineer.

QWhat height is the pool wall?
A

The height of the pool wall from the bottom of the sole plate to the top of the coping is 1290mm. The pool must be installed on sound ground and ‘keyed’ in a minimum of 200mm (max wall height above ground is 1090mm). The pool is built like a retaining wall, thus the support posts in each corner of the pool and evenly positioned along the length and breadth of the pool must go down below the bottom sole plate 1.2m, or if the posts are in rock the embedment depth can be reduced. Usually the machine digging the hole for the pool will auger out the holes for the support posts using a 300mm auger attachment. Lifting the height of the pool is possible but would require additional work and costs.

what height is the pool wall
QWhen installing the pool inground, does the hole for a Paradise Pool need to be dug around 700mm bigger each side, than the pool itself?
A

NoNo, the hole dug for the Paradise Pool only needs to be about 150mm or so bigger than the pool, this makes for a much faster excavation, significantly less dirt to remove and dispose of and a far less expense.


Pool Decking

QCan I attach decking around the top of the pool coping?
A

Yes, every Paradise Pool is designed to support your decking around the pool. The pool’s top coping acts as the last joist in the deck and the decking boards are fixed directly onto the top of the pool coping. This incredible strength not only saves you a lot of time and money when building your decking around the pool, but also gives your deck a beautiful low profile right over the water’s edge.

pool decking laid on pools top coping

Decking being laid directly onto the pool's top coping.

decking over waters edge

The seamless decking is beautifully low over the water.

QCan I still have pavers around my pool, if the pool is aboveground?
A

Our Brightwaters pool allows you to lay one paver around the pool over the coping, and then you can build decking beyond the coping paver or use compressed cement sheeting to deck the area and then continue on laying your pavers or tiles around the pool. This is great for a pool on a sloping site where the pool is inground on one or more sides and then out of ground around the rest of the pool. 

above ground pool paving
above ground pool paving
QDo I have to pull up my decking or pavers around the pool to change the liner?
A

No, since 1975 Paradise Pools has used a liner receiver track system. This consists of a small ‘C’ shaped receiver section located underneath the lip of the top coping or paver around the pool, and a beaded lining which means there is a small ‘arrow head’ welded to the top of the lining, that locks it into position in the receiver section. This system is very normal in the ‘inground pool world’ and is specifically designed to enable easy installation of the lining, and very simple removal and replacement of the liner in the future, without disturbing any of your pools coping, decking, paving or tiling.

QIf the pool is installed inground, can I pave around the top of the pool coping to make it look like an inground pool?
A

Our exclusive features such as our built-in step or seating area, combine with our various coping options to create the inground pool look you want, on a budget you can afford. The paved top coping option allows you to lay pavers directly onto the top coping, over the water’s edge, providing you with the look you’ve always wanted at a fraction of the price you would expect to pay, and no-one would ever know the difference!

paving around inground pool
paving around inground pool
QIf we’re not having decking all the way around the pool, is the pool still strong enough that we can sit & walk on and jump off the top coping?
A

Yes, any sides of the pool where you don't want decking, you can finish neatly with just a couple of rows of the material you are doing the rest of your decking in. All of our pools are designed strong enough for everyone to sit and walk on or jump off any part of the pool.

QIs the pool strong enough so we can sit and walk on the top coping?
A

Yes, not only does the pool's top coping support the decking/paving/tiling around the the pool, all of our pools are designed strong enough for everyone to sit and walk all the way around the top of the pool.

sit on pool coping

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